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Contact details

Do you have questions about our banking services? Most customers find answers in a conversation with our virtual financial consultant Adele, or by using our Interactive Assistant.

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What do I do if I am the victim of a scam?

If you suspect that you have become the victim of a scam, contact us immediately by calling 770 0000. You should also notify the State Police.

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Adele

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Mobile app chat

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Email info@citadele.ee

Contact us about general questions. We will reply within three business days.
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Call 770 0000

Contact us when it’s urgent.

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In-person branch consultation

Book a time that suits you by calling our customer support on 770 0000 or by email at info@citadele.ee. You can also just come to the bank office - we will serve in the order of arrival.

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Find the nearest ATM or branch to your home

Please note that branch working hours may be changed on holidays.

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AS Citadele banka Eesti filiaal

Narva mnt. 63/1
Tallinn 10120, Eesti Vabariik
SWIFT (BIC): PARXEE22
Bank code in Estonia: 700
Registry code: 11971924
VAT number: EE101387020

Correspondent Banks

SIA Citadele Leasing Eesti filiaal

Narva mnt 63/1, Tallinn 10120
Registry code: 11453650
VAT number: EE100834642
Entered in the list of creditors under number 4.1-1/81

Citadele Factoring OÜ

Narva mnt. 63/1, Tallinn 10120
SWIFT: PARXEE22
Registry code: 10925733
VAT number: EE100812978

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Latvia, Riga
AS "Citadele banka"
Republikas laukums 2A, LV-1010
Phone: +371 6701 0000
info@citadele.lv
www.citadele.lv
Citadele Leasing
Republikas laukums 2A, LV-1010
Phone: +371 6701 0000
info@citadeleleasing.lv
www.citadeleleasing.lv
Citadele Factoring
Republikas 2A, LV-1010, Riga, Latvia
Phone: +371 6701 0000
lizings@citadele.lv
www.citadele.lv
Lithuania, Vilnius
AS „Citadele banka“ Lithuanian Branch
Upės g. 21, LT-08128 Vilnius
Phone: +370 5 221 9091
info@citadele.lt
www.citadele.lt
Citadele Leasing Lithuanian branch
Upės g. 21-1, LT-08128 Vilnius, Lithuania
Phone: +370 650 08 888
info@citadeleleasing.lt
www.citadeleleasing.lt
Citadele Factoring
Upės g. 21, LT-08128 Vilnius
Phone: +370 5 221 9091
lizingas@citadele.lt
www.citadele.lt
Switzerland, Zurich
Kaleido Privatbank
Bellerivestrasse 17, 8008 Zürich
Phone: +41 44 787 6200
www.kaleidoprivatbank.ch

* 24/7 online banking password updating, blocking, and unblocking, card blocking, unblocking and activation. Other services: business days 9:00–17:00.

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