PRIVATE CUSTOMERS BUSINESS CUSTOMERS About bank C REWARDS
PRIVATE CUSTOMERS
BUSINESS CUSTOMERS
About bank
C REWARDS
  1. Private customers
  2. C cards
  3. Bring a friend!

Bring a friend!

Bring a friend and enjoy your C card benefits for free! Bring several friends and get extra goods - movie tickets or a payment ring without a monthly fee for a year.

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Bring your friends and get more!

  • Bring your friends and get a 6 month free period for your card for each friend you bring.
  • Bring 2 friends, you'll get 2 Apollo Kino tickets from us in addition.
  • Bringing 4 friends will get you a payment ring with no application fee (standard: 1500 C REWARDS points) and no monthly fees for a year!
  • Your friends will also get to use their C card for free for 6 months.
  • The number of friends brought and free periods granted for them is unlimited!
  • The offer is valid for C card and X card users from April 1 to December 31, 2024.* Discounts do not add up.

form-fill Rules

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If you want to recommend C card to a friend

  • Tell your friends, family and acquaintances about the C card and give them an offer code. Anyone who is not yet a Citadele customer can take part.
  • Receive six months with no fee for each friend who applies for C card with your offer code.
  • Wait for a confirmation SMS as soon as your friend receives their C card using the offer code. Your C card fee discount period begins when the code is activated.
  • See your code: 1) in the online bank section under Basic information > Invite friends, 2) in mobile app, under More > Invite friends.
  • Use your offer code for an unlimited number of friends, because everyone you recommend will receive a 100% discount on their monthly C card fee for six months.
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If you want to apply for C card using a code

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Download the Citadele mobile app

and become a client of the bank, select your C card, take a selfie and fill in an application form.
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Enter the code

in the mobile app, when becoming a customer. You can use the code once.
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Receive your C card within 5 working days

and use it for free for six months from the time the offer code is activated.
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Continue using your C card for free

recommend to people you know and bring an unlimited number of friends!
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Download the Citadele mobile app

and become a client of the bank, select your C card, take a selfie and fill in an application form.
icon

Enter the code

in the mobile app, when becoming a customer. You can use the code once.
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Receive your C card within 5 working days

and use it for free for six months from the time the offer code is activated.
icon

Continue using your C card for free

recommend to people you know and bring an unlimited number of friends!

Become a customer remotely

Become a customer through the Citadele mobile app wherever and whenever is convenient

  • Become a Citadele customer remotely
  • Receive your card by post in 5 business days.
  • Activate card through the app.
qr Scan QR-code to download the app
download Download app
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General terms

  • Citadele reserves the rights to change the terms of the offer.
  • When you exchange your existing card for a new one, but keep the same account, the discount will also apply to your new card. The offer is valid for C smart, C supreme, C prime, X smart, X supreme, X prime cards.
  • Offer only applies to one card.
  • If the client has several cards, the offer will apply to the card with the lowest monthly fee.
  • Discounts on the monthly card fee cannot be combined. The largest discount available for the card applies.
  • The offer can not be applied for clients with temporary residence permit, foreigner work visa or foreigner students (valid from 01.05.2021).
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Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
When does the C card discount period start?

Your C card discount period starts when your offer code is activated. If you recommended a friend, you will receive a confirmation SMS stating your discount period as soon as your friend has applied for an C card using the offer code. If you have applied for an C card using a friend’s code, your discount will apply as soon as the code is activated.

Bear in mind that, if you recommended a friend and you decide to open your C card account, for example, a month later, your discount period will not be extended proportionally.

Where do I enter the promo code to receive my discount on the C card monthly fee?

Give your code to a bank employee via the app chat, at a branch, or on the phone call once you have successfully completed your application via the app. You can use the code once.

Can existing clients who apply for an C card using a promo code receive a discount on the monthly card fee?

No, the discount on the monthly C cards fee is only given to friends who are not yet Citadele clients.

Is the code valid for a friend who is not yet 18?

You can recommend that a friend becomes a Citadele customer regardless of their age. The most suitable card for children and young people is C smart. However, C smart cards are already free for children and young people aged between 7 and 21, so these two discounts cannot be combined. Regardless, you as a recommender will receive six months with no fee for your friend’s C smart card.

Why was my C card fee taken from my account, even though I used an offer code?

Towards the end of the month, when you apply for an C card with an offer code, the card fee will be taken as the discount applies from the first weekday of the next month. Don’t worry, we will return the fee.

If, however, you haven’t received your money back, contact the bank using the mobile app chat, online bank chat or by calling +372 77 00 000.

Will my discount still apply if I exchange my existing C card for a different one?

If you exchange your existing C card for a different C card, keeping the same bank account, your remaining discount period will automatically continue for your new C card.

Is there a limit on the number of friends I can bring?

You can give your unique code to an unlimited number of friends, but you will only receive a discount on your monthly C card fee for the first 4 friends who become Citadele clients and apply for an C card. You can receive a discount on the card fee for a total of 24 months (6 months per friend).

You will not receive a discount for the next-fifth, sixth and subsequent—friends, but your friends will be the winners. When they become a client with your code, they can use the benefits of the C card for free for 6 months.

More questions
When does the C card discount period start?

Your C card discount period starts when your offer code is activated. If you recommended a friend, you will receive a confirmation SMS stating your discount period as soon as your friend has applied for an C card using the offer code. If you have applied for an C card using a friend’s code, your discount will apply as soon as the code is activated.

Bear in mind that, if you recommended a friend and you decide to open your C card account, for example, a month later, your discount period will not be extended proportionally.

Where do I enter the promo code to receive my discount on the C card monthly fee?

Give your code to a bank employee via the app chat, at a branch, or on the phone call once you have successfully completed your application via the app. You can use the code once.

Can existing clients who apply for an C card using a promo code receive a discount on the monthly card fee?

No, the discount on the monthly C cards fee is only given to friends who are not yet Citadele clients.

Is the code valid for a friend who is not yet 18?

You can recommend that a friend becomes a Citadele customer regardless of their age. The most suitable card for children and young people is C smart. However, C smart cards are already free for children and young people aged between 7 and 21, so these two discounts cannot be combined. Regardless, you as a recommender will receive six months with no fee for your friend’s C smart card.

Why was my C card fee taken from my account, even though I used an offer code?

Towards the end of the month, when you apply for an C card with an offer code, the card fee will be taken as the discount applies from the first weekday of the next month. Don’t worry, we will return the fee.

If, however, you haven’t received your money back, contact the bank using the mobile app chat, online bank chat or by calling +372 77 00 000.

Will my discount still apply if I exchange my existing C card for a different one?

If you exchange your existing C card for a different C card, keeping the same bank account, your remaining discount period will automatically continue for your new C card.

Is there a limit on the number of friends I can bring?

You can give your unique code to an unlimited number of friends, but you will only receive a discount on your monthly C card fee for the first 4 friends who become Citadele clients and apply for an C card. You can receive a discount on the card fee for a total of 24 months (6 months per friend).

You will not receive a discount for the next-fifth, sixth and subsequent—friends, but your friends will be the winners. When they become a client with your code, they can use the benefits of the C card for free for 6 months.

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