Google Pay

My device has been lost or stolen. How can I keep my card in Google Pay safe?

If your device has been lost or stolen, you can prevent unauthorised payments being made with your card on Google Pay by:

  • Locking your phone remotely by using Google’s Find My Device feature
  • Permanently erasing all the data on your device remotely by using Google’s Find My Device feature
  • Placing a temporary block on your physical card through the Citadele Mobile app
  • Calling to the bank
     

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