C smart card for children and young people

What if I have forgotten my card’s PIN code?

Up to 18 years. You can change your PIN code in the Citadele app. If you do not have access to the app, you need to replace the card. A parent or guardian can do this without the presence of the child visiting a branch or by calling +372 77 00 000.

Young people over the age of 18. Conveniently change the PIN code at any time in the Citadele app.
 

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