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  1. Customer support
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  3. Citadele SMS bank usage instructions

Citadele SMS bank usage instructions

After conclusion of SMS bank contract in Online banking or at Citadele branch, initially you have to activate SMS bank - by sending SMS ON XXXX, where XXXX is the 4 digit activation code stated in the contract, to number +371 29 300 300.

When SMS bank is activated, you can do changes in settings of SMS bank in Online banking by indicating:

  • For which transactions (incoming and/or outgoing) you want to receive messages.
  • For what sums.
  • If you wish to send request messages about the balance in account/card.
  • If you wish that messages about transactions always include the balance in account/card.
BAL Balance in all registered customer accounts
BAL XXXXXX Balance in accounts whose number contains digits XXXXXX. Example: BAL 123456
BAL ACCOUNT_NUMBER CURRENCY Balance in specific account and specific currency. Example: BAL EE 281200001210015952 EUR
CARDBAL Available balance in all cards
CARBAL CARD_NUMBER Available balance in a specific card, by indicating full card number or the last 4 card number digits. Example: CARDBAL 6789
OFF Turn off SMS bank for a time period
OFF XXXXXX For a time period close SMS bank to those accounts whose number contains digits XXXXXX. Example: OFF 121001
INFO või I Receive contact information of bank Citadele
HELP või ? Receive information about SMS bank commands
BAL Balance in all registered customer accounts
BAL XXXXXX Balance in accounts whose number contains digits XXXXXX. Example: BAL 123456
BAL ACCOUNT_NUMBER CURRENCY Balance in specific account and specific currency. Example: BAL EE 281200001210015952 EUR
CARDBAL Available balance in all cards
CARBAL CARD_NUMBER Available balance in a specific card, by indicating full card number or the last 4 card number digits. Example: CARDBAL 6789
OFF Turn off SMS bank for a time period
OFF XXXXXX For a time period close SMS bank to those accounts whose number contains digits XXXXXX. Example: OFF 121001
INFO või I Receive contact information of bank Citadele
HELP või ? Receive information about SMS bank commands

Want to find out more?

Call us 77 00 000 or write an email info@citadele.ee

This is the website of the financial service providers AS Citadele banka Estonian branch and OÜ Citadele Factoring. We advise you to carefully read the terms and conditions of our service before entering into a contract and consult an expert, if necessary. Citadele does not provide a credit advisory service for the purposes of the Creditors and Credit Intermediaries Act. The borrower makes the decision of taking out a loan, who assesses the suitability of the loan product and contractual terms to his/her personal loan interest, need and financial situation on the basis of the information and warnings presented by the bank and is responsible for the consequences related to concluding the agreement.

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