How do I activate my Quick balance?
Activate the Quick balance function in the app under profile icon on the top right corner > Quick balance, and select the accounts you would like to see without logging in. Don’t forget to press Save.
How do I deactivate my Quick balance?
If you wish to deactivate the Quick balance function, this can be done in the app under profile icon on the top right corner > Quick Balance. Ensure that none of your accounts are selected, then press Save.
How do I use the Quick balance with the Citadele app?
Open the app, and search for the Quick Balance button on the start page. When you select this, you should see the account balance for the accounts the Quick balance is activated for.
How do I activate my Quick balance in a widget?
To activate a widget, first ensure that your Quick balance has been activated in the Citadele app.
Afterwards, add the Citadele widget to your home screen.
On a Home screen, touch and hold an empty space.
Tap Widgets .
Touch and hold a widget. You’ll get images of your Home screens.
Slide the widget to where you want it. Lift your finger.
What alternatives are there to the Quick balance?
You can also activate Quick login, through which you skip the home screen entirely and can see your account as soon as you open the app.
What if my Quick balance doesn’t load in the widget or app?
Ensure that you have internet access
Go to the Quick balance settings, deactivate Quick balance, then reactivate it.
On our website, we use our own and third-party cookies to provide a better website and online service user experience and offer content and services which interest you, based on your habits. See more in our Cookie Terms and Conditions. You can agree to our use of cookies by selecting Confirm, or reject them by selecting Reject. You can also change or cancel your decision at any time by selecting Cookie Settings. If you choose to reject all cookies, our website will only save the functional cookies necessary for the website to function and be secure, and for which we do not require your permission.
