Decision tree

How can we help with payment cards?

What do you want to clarify?

Do you have an C card?

Has your card been activated?

In which channel do you want to activate card?

How do I activate my card using the online bank?

To activate your card in the online bank: 

  1. Go to "Accounts and Cards"
  2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.
  3. Confirm the activation with one of your authorisation tools.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

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