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How can we help you with Online Banking?

1. Connection of new Online banking

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Do you want to connect Online banking for yourself (to access your accounts)?

2. No

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How do I access the Online Bank if I need to oversee another person’s accounts?

To access the Online Bank and oversee another person’s accounts, you need to visit your nearest branch with that person. Both of you must bring a form of ID (passport or ID card). A branch employee will help you draw up an Online Banking agreement, and you can choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator, Mobile ID / ID card.

If you want to oversee a legal person’s accounts, you must accompany the company’s signatory (statutory or power of attorney) to your nearest branch. Both of you must bring a form of ID (passport or ID card). A branch employee will help you draw up an Online Banking agreement, and you can choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator, Mobile ID / ID card.

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