In order to receive a loan for your spending needs, you must complete a credit application and receive a loan offer. This can be done in Online banking or website (in case if you have no Online banking access or you are not Citadele customer, but you have other authorization devices available).
1. Through the online banking, application form is available in the Lending section
2. Through the website under Private Customers → Loans → Consumer loan → Apply
Before filling in the application, choose the most appropriate type of authorization.
In the application form, please fill in your most current information, including monthly income, monthly loan payments, required loan amount and other information requested.
After filling in your application, confirm that you agree for your data to be processed and attach your bank account statement for the last 6 full months with bank's digital signature for the account where you receive your income.
Your application will be processed within a few hours, but please bear in mind that an application which is submitted in the evening or at the weekend will be processed the next business day.
After we review your application, you will receive a reply with a loan offer or rejection.
To view your offer:
- Go to the online banking under Lending and select Loan offers.
- If you submitted an application through our website and you do not have access to the Citadele online bank, you will receive the loan offer to your e-mail address that you marked in the application
Loan offers are prepared for each customer individually, and you will see your available loan amount, the products we offer and at what interest rates, as well as the processing fee for each specific product. Each customer is evaluated on an individual basis, and the offer will include the most suitable solution based on the customer’s information. All offers are valid for a limited period of time.