Decision tree

What payment do you need help with?

What kind of activity do you want to do with standard payments?

In which channel do you want to make a payment?

What type of payment do you want to make in Mobile App?

Do you want to make a payment from your savings account?

Do you want to make a payment within the European Union?

How do I make a payment outside the European Economic Zone from the app?

You cannot use the app to make payments in other currencies, only in Euro. Therefore, we suggest you do this using the Online Bank. Follow instructions how to make payment in Online Bank.

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