Information on the Target Customer of the Bank

Citadele Group provides modern financial services to individuals and companies in the Baltic States, supporting customers and their businesses to jointly contribute to the development of the Baltic region.

Citadele's target customers are:

• natural persons – citizens and residents of the Baltic States, as well as persons who have close ties with the Baltic States;
• companies registered in the Baltic States and carrying out their core business in the Baltic region, with a transparent structure of beneficial owners and participants.

The Citadele Group conducts its business in compliance with the requirements of the regulatory enactments on the prevention of money laundering, terrorism and proliferation financing (hereinafter – AML/CFT) and compliance with sanctions. In accordance with the requirements of the regulatory enactments, the Citadele Group has developed the AML/CFT Risk Management Strategy and the AML/CFT and Sanctions Compliance Policy to create an effective risk-based AML/CFT internal control system.

Citadele does not co-operate with or provide services to persons involved in money laundering, terrorism and proliferation financing and/or sanctions violations, nor to customers for whom it is not possible to manage or mitigate such risks.

The Citadele Group applies the following national and international sanctions in its operations:

• sanctions imposed by the UN Security Council;
• sanctions imposed by the European Union;
• national sanctions imposed by Latvia, Lithuania and Estonia;
• sanctions imposed by the Office of Foreign Assets Control of the US Department of the Treasury (OFAC).

Useful Information

Documents required to start a business relationship (for individuals)
Documents required to start a business relationship (for legal entities)
Further information on preventing money laundering
Further information on sanctions issues